Free shipping worldwide, delivered in 4-6 business days OR Express Delivery 1-2 Days (for orders within Australia) 

Shipping

TDE Help Shipping
How long will it take for my order to be delivered?

Please note that during the Christmas period all items will be shipped for free internationally within 4-6 business days. Our 1-2 business day delivery and 3 hour metro delivery will resume from Tuesday 3 January 2017. 

We offer 3 shipping options:

1) If you are in the Sydney metro area we offer 3 hour delivery for an additional $30 for orders placed before 1pm Monday – Friday.

2) We offer 1-2 business day delivery Australia wide for an additional $20.  

3) We offer free shipping worldwide and the turn around time for an order placed with free shipping is 4-6 business days.

Who do you ship with?

Please note that all our domestic orders are sent either by TNT or Australia Post, depending on which shipping option you select at checkout. If you select 4-6 business day shipping, we will send your parcel via TNT. If you select 1-2 day express shipping, we will send your parcel via StarTrack. All PO boxes and Parcel Lockers are sent via Australia Post.

Please note that all parcels require a signature on delivery. To guarantee efficient delivery, we recommend that your parcel is sent to an address where someone will be available to receive it between 9am – 5pm. If no one is at your specified shipping address when delivery is attempted, both Australia Post and TNT will leave a card which will direct you to your local post office or collection centre for collection.

Do you offer international shipping?

Yes! We offer free shipping on all international orders. We ship internationally via DHL or TNT Express for a fast and reliable service. 

Please be aware that packages may be subject to delays and additional taxes and duties at the port of entry of various international countries outside of Australia. We take every effort to ensure a quick and smooth delivery, but we do not take responsibility for any delays and extra fees which may be applied via customs and duty offices in the receiving country.

What about shipping to the UK?

Customers shipping to the UK will be required to pay a 20% import VAT and a 3% import duty rate on their order. Free shipping still applies.