Free shipping worldwide, personalized orders delivered in 4-6 business days
Express shipping available, delivered within 1-2 business days across the U.S
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We offer 3 shipping options in the US:
1) We offer free shipping worldwide and the turn around time for an order placed with free shipping is 4-6 business days.
2) We offer 1-2 Business Day delivery for orders within the 50 contiguous states of the US for an additional fee of $20.
3) We offer 3 hour delivery Monday - Friday for orders placed between 9-3pm in Manhattan and parts of Brooklyn.
Please note that all our domestic orders are sent either by FedEx, TNT or UPS, depending on which shipping option you select at checkout.
For 4-6 business day shipping, we will send your parcel via TNT or Fedex.
For 1-2 business day shipping, we will send your parcel via UPS Express.
All of our parcels require a signature upon delivery. To guarantee a smooth delivery of your order to you, we recommend that your parcel be sent to an address where someone will be able to receive it during business hours.
If no one is at the specified shipping address when delivery is attempted, all of our carriers will leave a card which will direct you to the local post office or exchange for collection.
Once a parcel is delivered to a local post office or collection point, we are unable to organise a redelivery for you. Parcels are held at a local office or collection point generally for no longer than 7 days before being returned back to us.
Yes! We offer free shipping on all international orders over $100, for orders under $100 we charge a shipping fee of $8.00. We ship internationally via FedEx, DHL or TNT Express for a fast and reliable service.
Please be aware that packages may be subject to delays and additional taxes and duties at the port of entry of various international countries outside of United States. We take every effort to ensure a quick and smooth delivery, but we do not take responsibility for any delays and extra fees which may be applied via customs and duty offices in the receiving country.
If you are shipping a parcel to the UK, there is a mandatory VAT tax rate applied to all imports. This is set by the Government, and cannot be avoided.
To make things more streamlined for you, for any orders being shipped to the UK, your order will have a 17% VAT charge added at checkout (excluding GST for Australian customers).
Please be aware that packages may be subject to delays and/or additional taxes and duties when shipped to international countries outside of United States.
We take every effort to ensure a quick and smooth delivery, however we do not take responsibility for any delays and/or extra fees which may be applied via customs and duty offices in the receiving country.
As the recipient, you are liable for all import duties, customs and local sales taxes applied by the country you are shipping to. Payment of these is necessary to release your order from customs on arrival.
Taxes and duties are calculated per your shipping country.
UK VAT will be applied to orders dispatched to the United Kingdom.