We offer 3 shipping options in the US:
2) We offer FREE shipping worldwide for all orders with a turn around time of 4-6 business days.
2) We offer EXPRESS 1-2 business day delivery within the 50 contiguous states of the US for an additional $20.
3) If you are in Manhattan and parts of Brooklyn we offer 3-hour delivery for an additional $30 for orders placed between 9am-3pm Monday – Friday.
If we ship your order out and you are not at your delivery premises to sign for the parcel and consequently you do not arrange a re delivery or pick it up from a collection point and the parcel is returned back to us we will charge you an additional $12 to re dispatch the parcel to you.
We will contact you if a parcel returns to us to give you the option of a re dispatch before charging you any additional fees
To minimize the risk of contracting or spreading Coronavirus, delivery personnel may be asking if a recipient is unwell or has been affected by the virus. Should they answer "yes" to either question, delivery personnel will not be asking for a signature on delivery and will sign on the recipients behalf and take a photo of the delivery for record purposes.
Thank you for your support.
Please note that all our domestic orders are sent either by FedEx, TNT, DHL or UPS, depending on which shipping option you select at checkout.
For 4-6 business day shipping, we will send your parcel via TNT, DHL or Fedex.
For 1-2 business day shipping, we will send your parcel via UPS Express.
All of our parcels require a signature upon delivery. To guarantee a smooth delivery of your order to you, we recommend that your parcel be sent to an address where someone will be able to receive it during business hours.
If no one is at the specified shipping address when delivery is attempted, all of our carriers will leave a card which will direct you to the local post office or exchange for collection.
Once a parcel is delivered to a local post office or collection point, we are unable to organise a redelivery for you. Parcels are held at a local office or collection point generally for no longer than 7 days before being returned back to us.
We ship to the following countries (please note we are not responsible for any additional duties and taxes charged when you ship our products to any of the below destinations):
Hong Kong SAR China
Isle of Man
Macao SAR China
Papua New Guinea
U.S. Outlying Islands
U.S. Virgin Islands
United Arab Emirates
Yes! We offer free shipping on all international orders over $50, for orders under $50 we charge a shipping fee of $8.00. We ship internationally via FedEx, DHL or TNT Express for a fast and reliable service.
Please be aware that packages may be subject to delays and additional taxes and duties at the port of entry of various international countries outside of United States. We take every effort to ensure a quick and smooth delivery, but we do not take responsibility for any delays and extra fees which may be applied via customs and duty offices in the receiving country.
If you are shipping a parcel to the UK, there is a mandatory VAT tax rate applied to all imports. This is set by the Government, and cannot be avoided.
To make things more streamlined for you, for any orders being shipped to the UK, your order will have a 17% VAT charge added at checkout (excluding GST for Australian customers).
Please be aware that packages may be subject to delays and/or additional taxes and duties when shipped to international countries outside of United States.
We take every effort to ensure a quick and smooth delivery, however we do not take responsibility for any delays and/or extra fees which may be applied via customs and duty offices in the receiving country.
As the recipient, you are liable for all import duties, customs and local sales taxes applied by the country you are shipping to. Payment of these is necessary to release your order from customs on arrival.
Taxes and duties are calculated per your shipping country.
UK VAT will be applied to orders dispatched to the United Kingdom.