Free shipping worldwide, personalized orders delivered in 4-6 business days

Express shipping available, delivered within 1-2 business days across the U.S

Shop in store with us at Saks Fifth Avenue NY or at our boutique on Bleecker St NY

Products

TDE Help Products
Where is your leather range made?

Our products are designed in Australia and made in China. We worked hard to decide where to produce our items. In China we found the best craftsmen who can achieve high quality products. If you want to find out more about our leather, check out our leather FAQs

Please note that as all our monogramming is done by hand, every item is unique and there may be slight variations. 

Do you offer other zip or hardware colors apart from gold?

We offer three different zip options on a selection of our items — gold, silver and rose gold. See our image below for a close-up of each.

What packaging will my purchase have?

We know that receiving a parcel is half the fun! Your order will arrive in our signature packaging, including a branded dust bag for all leather and vegan products. We can even include a beautifully printed custom note in a pale pink envelope to your gifts purchased online.  Find out more about our complimentary wrapping!

Can I see your products in real life?

We have stores in Australia, Singapore and New York - for a full listing of our stores click here.

How should I best care for my personalised leather purchase?

Our leather range is made from 100% leather. As a general rule, you should take care to avoid rubbing your item against rough or sharp surfaces to minimise scratching. Should your product get wet, remove any residual water immediately with a paper towel, pack loosely with paper and allow it to dry naturally. You may also wish to minimize touching of the monogrammed part of your item, as oils (including natural body oils) may cause the monogramming to fade over time. Find out more about caring for our leather. 

We recommend using a natural solvent such as eucalyptus oil to clean any marks on your TDE product.

There is something wrong with my item, what should I do?

If the item you have has any issue you are not happy with, please email us at [email protected] and we will assist you to resolve this.